Membership Platform
Guides for using the membership platform and enjoying all your perks.
19 articles
Features & Perks
Our Community on Discord
How to connect with other learners, practice German, and take part in special projects and challenges.
Connect to Discord
Guide to creating a Discord account, joining our server, and linking your membership.
Vocab Lists and Reviews
Learn how to use our interactive exercises with instant feedback and progress tracking.
Video Transcripts
Download transcripts for all Easy German videos.
Interactive Worksheets and Exercises
Learn how to use our interactive exercises with instant feedback and progress tracking.
Ad-Free Video Downloads and Outtakes
How to download different versions of our videos and access behind-the-scenes outtakes.
Podcast Perks & Audio Feeds
Learn how to subscribe to the members-only podcast and video feeds, access bonus content, and use the vocab helper.
Interactive Podcast Transcripts
Download transcripts for all Easy German video and podcast episodes.
Conversation Calls
Join our conversation calls on Zoom and improve your German speaking skills in a supportive environment.
Discord Audio Channels
How to use our audio channels for informal speaking practice, available daily at set times and anytime you want.
Community and Events
Receive early notice and special discounts for Easy German meetups and podcast live events.
Navigation, Search, and Filters
Learn how to use the main menu, search bar, and filters to explore videos, podcasts, and community features.
Manage Your Membership
Billing
Understand how billing works, how to view your history, and what to do about pending or incorrect charges.
Payments
Available payment methods and currencies, how to update details, and dealing with payment issues.
Changing Your Membership Level
Upgrade or downgrade your membership at any time to fit your needs.
Canceling Your Membership
If you decide you want to leave us.
Account Settings
Email Notifications
How to manage your email notifications and why we recommend keeping them enabled.
Changing or Resetting Your Password
Learn how to change your password in settings or reset it if you’ve forgotten it.
Deleting Your Account
How to delete your account completely and why canceling your membership is usually the better option.